The Impact of Globalization on the Human Resource Department
Globalization is an aspect that has impacted the current generation, and this is because of the efforts made by the ancestors to see to it that there was industrialization which was some form of foundation for economic development. With the economic development, companies have carried out business to the extent that they have managed to open overseas branches. The companies have gained the reputation for offering employment opportunities to people that are not of their own cultures, and there have been different repercussions coming from this. Some of the results coming from this strategy are positive while others are negative depending on the perspective to take on the issue.
The global organizational context that I seek to research is in human resource management. Human resource management is an aspect that has become vital in the world, and this is owing to the expanding nature of businesses owing to various factors such as accumulated profits and the ability to reach more people (Laurent, 1986). I am interested in understanding the manner through which international organizations carry out their human resource management, and through this, I am sure to get some pointers to understand what I can do to improve my human resource or even communication skills. By researching regarding human resource, there is the assurance that I will also get to understand the best manner through which to sharpen my communication skills.
I understand that communication is imperative for the success of any organization and thus the reason why I will ensure that I understand the human resource field better. Human resource managers are in charge of a lot of people in an organization and given that the institutions I am investigating are international or rather global, then it is possible to have people from different backgrounds. With these people from different backgrounds, it becomes important for the human resource manager to unite them (). Cultural differences are present especially in international organizations, and these affect the running of a company. However, an effective human resource manager in a global organization can unite people that may not even share a similar language (Ulrich, Brockbank, Yeung & Lake, 1995). I also believe that after I study the human resource manager role, I will not only gain pointers in the best human resource management skills but I will get to learn leadership traits. Human resource managers are leaders and comprehending the manner that they operate enables me to grasp these traits. The international company to review about the
There are various sources of information that are available for me, and I ensure that I get the best of them because the best research is one that is detailed. Moreover, I believe that having up to date articles and books is imperative for it will enable me to garner the best quality of information. The best source of information for my research will be the internet. Through the internet, I will go to the company profile where I will navigate it and get the mission and the vision statement of the company first. It is imperative to note that I believe the mission and the vision statements are some forms of motivation and reason for this is that they offer one some insight on the dedication of the employees.
The next step in the research that I will incorporate will involve taking my actions and researching the human resource manager of the company in a particular location. I will research his name on the internet where I will attempt to understand the secret behind his efficiency when dealing with diverse groups. Another means through which I will seek to garner information is having conversations with people that have worked and currently work under the given human resource manager. As I know it is impossible to get a meeting with the human resource manager on a quick emergency; I will ensure that I get as much information as I get from the current and the past employees. I aim at getting both basic and deep character information about the leader, and through this, I will understand the attributes that exist about the position of a human resource manager dealing with people from different cultures.
For the qualitative gathering of information, it is imperative to note that I incorporated questionnaires. Through the questionnaires, I got to understand the exact number of people that I required for the survey and their opinions regarding the company. Samsung is one of the largest companies in the globe and the company has employed people from different parts of the world and has them working in various parts of the different continents. Some of the employees do not bear the qualities and the requirements needed to work effectively in such an organization. Leadership and growth strategies are some of the ways through which the company ha got to re-introduce its brand.
The human resource management group in Samsung has been effective enough to offer people that do not have the ability to afford some of the required training kit the attire to work on some of their projects. Samsung is an ever evolving company and as of such it seeks potential and existing talent to push the brand further. From this, I got to understand that the changing environment does not have to determine the outcome of the game and that consistency in the field of management is bound to produce more effective figures in society.
The sources that I have used for the research are very effective, and the reason for this is the fact that they are very informative and can make one relate with the characteristics of the human resource manager. One thing that I learned from the research is that it is important to have composure if a person is to be a human resource manager. Strictness is one of the traits that come with this job position (Harel, 1999). For the employees interviewed, there is the garnering of information that the contemporary environment is one that requires steady relationships between employees and employers. The workers that I investigated were insightful, and this is because they got to notify me is that one of the ways through which the manager can run the environment without glitches is owing to his organization. To accommodate the various cultures present in a workplace, it is essential for the human resource manager to associate with them in a private manner (King, 2000).
For some of the foreign language that may not be easily understood, the human resource manager of the company has set out to introduce learning classes for these workers where they get to learn the common language, English, this is during the time that they are free. From the internet, I also got to learn other characteristics of managers that run organizations that have diverse groups and one of the examples provided there was the human resource manager of Samsung Australia. I got to understand that it is rather difficult to operate in a particular manner because the human resource manager is always under scrutiny. Taking time to learn the various basics of the foreign language is imperative for it motivates the foreign employees because they feel appreciated as much as having the human resource manager studying the language.
I also get information regarding general human resource management and related practices. I got to learn these from studying the existing books on the topic. Despite the fact that my main point of focus was the regional human resource manager of Samsung, I decided to go through additional research where I sought to understand the general traits of human resource managers. I also sought to know their responsibilities and in turn get to understand the manner through which they influence the management practice especially for the foreigners that work in the environments. It is also credible to note that the concept of foreigners does not only run for the employees that have differences but also applies in situations where subordinate employees get information and guidelines from the human resource manager on how to attend to such customers.
The books that I have studied were quite informative for I got to relate the information presented to the real-life activities and operations of Samsung regional manager. However, the books only offer general information on the quality traits of a human resource manager but do not offer me information on how these leaders and managers get to deal with different cultures. It is my dream to work for one of the many multinational companies that exist in the modern world and understanding the manner through which I can deal with diverse communities both as an employee and in future when I go up ranks to become a human resource manager. Despite the fact that I did not get any credible information on how to manage diverse employees, I believe that if I associate more with people that have worked under this manager and being of a different culture will offer me sufficient data on the stature of the human resource manager role in intercultural competences.
The information that I gather from the study comes from three main areas. One of the main sources of information is the internet where I browse various websites that talk about the issue relating to management and diversity. When I go to sites that bear this information, I get to comprehend the various traits of a leader present in the business environment. Another concept to review is regarding books. Books have some of the oldest but viable information in research. During earlier times, people associated, assimilated and even married without any glitches despite the presence of language barrier and other things that would have prevented the communication between people of different cultures (Bowen, 1986). I got a lot of insight, and I promised myself that I would improve on certain aspects of life. Another area where I get the information from as mentioned is books. Books have some of the richest content, and the importance of this content is having the reader with a photographic memory and consequently understanding the concepts present in the book. The authors of the books were of the idea that collaboration and paying attention to the workers is one of the most prominent ways through which one can improve as a human resource manager.
The post of a human resource manager is a new concept that did not exist in the 19th century (Schuler & MacMillan, 2014). With the expansion of business, all the authors are of the perception that it becomes important to departmentalize. The importance of this is that there is some form of organization where with this, every aspect is accounted for. It is also a means through which a company offers customer appreciation. The appreciation is the one involving the company offering employment opportunities to people that reside in the area where they seek to introduce new stores.
The cultural difference ought to exist definitely between people from different locations as presented in the case of Samsung introducing a new line of mobile ones and having employees seeking to communicate with the employees on the ground better. The information presented in the book rarely matters and the reason for this is that people rarely read books in the contemporary environment. However, with regard to the websites, the information matters and reason for this is that most people have turned to the internet to garner information and misinformation that is not certified has the effect of affecting the manner that the internet users view a similar post.
There is a huge difference between the global context and my current situation and the reason for this is the size of the company. In my local environment, management is not taken seriously, and the reason for this is that the manager is assured of having a job in another company in case he or she messes up. There are very difficult decisions that a manager ought to take, and it is essential that the manager reads the problem statement to offer an analysis which is then sent to the central headquarters (Schuler & MacMillan, 2014). Before the information is disseminated, the Samsung can carry out other activities while still remembering the presented problem. When the foreigners get to talk to clients, they ought to be radiant to have the person welcome rather than feel as if they were in the same gang. However, in the case of local companies, the managers do not care for they know that there are other people to handle such situations. Through this, the local companies go through hefty losses because the diverse customer does not feel like they are welcome and this is a very negative aspect.
After going through the performance of Samsung, I got to understand that the human resource management at a store near me was very customer friendly. Human resource managed to effectively talk and coordinate with the foreigners. Given the fact that these foreigners did not understand the language, I got to understand the manner through which the human resource manager delegated duties to the employees and this was done by calling them aside and offering tips on how to best serve the customer, and I believe that this is the same strategy used worldwide.
If the employees do not adhere to the pieces of information offered by the Samsung crew, it is imperative to note that they have the obligation to offer the customer the service that he or she requires. Some of the contemporary times taken seriously by the company is that they even hold meetings with the various members of the organization and consequently seeking to have them working together with the goal of achieving the best for the company. The human resource management of Samsung is a pillar to look up to regarding inspiration.
In my local store, the case is very different, and the reason for this is that the human resource manager is almost always never available for various reasons and one of them is the fact that it cannot catch the attention of people from a different culture. Rather than guiding through even the manager offering some training, the managers in this environment are very shoddy and do not do their work as effectively as they should be. It is important to have a natural and helpful hairstyle to suit all appeals. The obvious ones involve a smile which is inviting
There are different problems that exist about the cultural differences and going through them is imperative in ensuring there are an understanding and lack of conflicts. Some research has it such that the various moves that have been made in the contemporary environment to ensure that the number of conflicts coming from the others reduced. It is essential to note that a company has an online platform where people can get through to them. After this, there is assurance of the number of conflicts reducing significantly. To address the various problems I would ensure that I create a seminar or some form of the debate where the employer and sample clients would sit on opposing sides and offer in dead through a means of debates that will consequently ensure respect between the two groups.
Going through the provided information, one gets to understand that Samsung is one of the very best about market turnover and the reason for this is the fact that it pays attention to the needs of people bearing different cultural backgrounds. The manner that the human resource manager of the company does this is one of the most effective means, and this is by even hiring tools of work to open additional offices for the translators. Translators were very slow in understanding the condition, but eventually, the idea is bound to continue working in the developed countries. Local managers and employees ought to engage in deals to ensure that there is the increased performance of the company.
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