How Change Management Transforms Organizations

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Table of contents

  1. Developmental change
  2. Transitional change
  3. Transformational change

The story of Amazon turning from rags to riches is inspiring. The bookselling store gradually metamorphosed itself into an e-commerce giant in the ensuing two decades. During all these years, it has been led by the same man Mr. Jeff Bezos. The formula for their astronomical rise can be attributed to the versatility of the management to adapt to the changing times. The approach to induce and inculcate such change in an organization forms the crux of the term Change Management.

Change management can be defined as a systematic approach to deal with the transformation of the company concerning its goals, process and core values. The objective behind such a process is to successfully implement strategies, handle change and help people in accepting and adapting to such changes. The transformation of inputs into output requires some form of organizational change. Resistance to change is certain due to instinctive human nature, but managing such change in a controlled and structured manner is a real challenge.

The business setups satisfy varying demands in times of such disrupting technology, change management teams have become a crucial component of the institution’s growth. With time the business models turned complex from the traditional barter system to MNCs and joint ventures. The most common types of organizational change include the following determinants:

Developmental change

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It is the process that intends at optimizing the previously adopted policies or strategies.

Transitional change

Strategies that shift an organization away from its current state to state intended for, to solve the problem like the merger of two companies.

Transformational change

Radical change that seeks to fundamentally alter the company culture, values, and processes.

Institutions respond to these changes in different ways. One simple method of understanding such a reaction is through the application of metaphors. Viewing the importance of change management in the growth and turn-around of an organization, it has been subjected to intense research and analysis. Many change management models have been proposed and successfully implemented in an alliance. Some of the important models are Kotter 8 step process, Carnall, Lewin, ADKAR, Bridges, McKinsey 7s Transition model, etc. Each of these models has a significantly different approach that is applied to different metaphors. Like the Carnall model applies to institutions that operate like a political system.

Along with these transition models, there are change management tools that help change management leaders to analyze, research and implement changes. These tools range from simple Excel spreadsheets to relatively complex and daunting Gantt charts. Large business houses use specialized software that suites to record and analyze change logs and provide analyzers and stakeholders with a comprehensive overview of change and its effect. Popular change management software includes ChangeScout from Deloitte, Remedy Change Management form BMC software, etc. Application of these models along with these performance tools requires skilled manpower having ample domain knowledge. For guiding the aspiring practitioners through the transformation process, there are plenty of change management training programs across the country.

Tasksbay is the leading institute in Bangalore that conducts a change management training program online. The course is conducted by some of the highest qualified and certified trainers. Highly interactive nature of course along with an opportunity to have insights into the industry, best practices and case studies makes this course profoundly rewarding. The course is on par with global standards and a program completion certificate is provided to practitioners at the end of the training session.

In the era of disruptive technologies such as artificial intelligence and blockchain, it is rare to spot any business keeping itself aloof to such modification. Henceforth, it is high time for the practitioners, who are aiming to build their portfolio in such a flourishing domain, to get themselves enrolled and benefit from the expertise of Tasksbay.

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